Return and Exchange Policy:

  1. Return Policy:
  • If there are any manufacturing defects or any specifications that are not compatible with the original manufacturing specifications.
  • Availability of the original invoice.
  • Return within 14 days.
  • Product and packaging materials must be in their original condition, and the product must be unused and unopened.
  • The value of the returned product will be transferred to the customer’s account number and will not be refunded in cash.
  • All original product contents and papers must be returned to their original condition.
  • If any part or piece of the contents of the product is lost, the return will be rejected.
  • Transportation fees in case of return will be paid by the customer.
  1. Exchange Policy:
  • The product must be in its original condition, completely closed and unopened.
  • Availability of the original invoice.
  • Exchange (replacement) must only be within a maximum period of 24 hours.
  • Exchange (replacement) must be with the same value as the product to be replaced or higher. The difference in value will be paid in cash upon replacement.
  • Transportation fees in case of exchange will be paid by the customer.